Sovos Compliance Network service degradation across all regions

Incident Report for QAD System

Resolved

The service degradation affecting the Compliance Network across all regions has now been resolved.

All services, including requests and access to the Compliance Network portal, are operating normally. Sovos teams identified and performed corrective actions to restore full functionality.
Posted Mar 26, 2026 - 17:44 UTC

Investigating

Sovos is currently experiencing service degradation impacting the Compliance Network across all regions.
As a result, you may encounter:

- Timeouts on requests
- Slow or unresponsive access to the Compliance Network portal

Sovos' engineering teams are investigating the issue and working to identify the cause and restore normal service as quickly as possible.

We understand that this is a critical issue, and we will provide updates as they become available.
Posted Mar 26, 2026 - 15:43 UTC
This incident affected: QAD eDocument Compliance (QAD eDocument Compliance Belgium, QAD eDocument Compliance Italy, QAD eDocument Compliance Mexico, QAD eDocument Compliance Poland).